Refund policy
We want you to love your purchase. If something isn't right, we're here to help.
Refunds
We offer refunds or exchanges for:
- Wrong items received
- Damaged or defective products
- Wrong sizing
All refund requests must be submitted within 30 days of the purchase date. Please contact us at [support@seasonallyunwell.com] if you believe you're eligible.
Gift Cards
Purchasing a gift card: Gift cards are non-refundable. Once purchased, a gift card cannot be returned for a cash refund or exchanged for store credit. Gift cards are delivered digitally via email — no physical card will be mailed.
Using a gift card to make a purchase: If you return an item that was purchased using a gift card, any eligible refund will be returned to the original gift card. If your order was paid using both a gift card and another payment method, the refund is applied to the gift card balance first, with any remainder returned to the other payment method.
General: Gift cards have no cash value and cannot be redeemed for cash. They cannot be used to purchase other gift cards. Gift cards do not expire.